Terms of Service

Effective Date: July 2, 2026  |  Last Updated: July 2, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and East Coast Wings ("Company," "we," "us," or "our"), governing your access to and use of the website cafe-eastcoast.click (the "Website") and all related services, products, and content offered by East Coast Wings.

By visiting our Website, placing an order, creating an account, subscribing to our mailing list, or otherwise engaging with any of our services, you expressly agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. Your continued use of our Website or services following the posting of any changes to these Terms constitutes acceptance of those changes.

If you are using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall apply to both you individually and that entity.

You must be at least eighteen (18) years of age to use our Website and services. By using our Website, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time and to deny or terminate access to users who fail to comply with this requirement.

2. Description of Services

East Coast Wings is a food service business specializing in the preparation and service of chicken wings, appetizers, sides, beverages, and related food and beverage products. Our services include, but are not limited to, the following:

• Dine-In Services: On-premises dining experiences at our restaurant location(s).
• Takeout and Carryout Orders: Orders placed for pickup at our restaurant location(s).
• Delivery Services: Food delivery services to eligible addresses within our designated delivery radius, whether fulfilled directly by us or through third-party delivery partners.
• Online Ordering: The ability to browse our menu, customize food orders, and submit payment through our Website or affiliated ordering platforms.
• Catering Services: Food preparation and service for events, gatherings, and corporate functions, subject to separate catering agreements.
• Promotional Offers and Loyalty Programs: Special deals, discounts, coupon codes, and loyalty reward programs as may be offered from time to time.
• Informational Content: Menu information, nutritional details, allergen disclosures, business hours, and other relevant information published on our Website.

We reserve the right to modify, expand, reduce, suspend, or discontinue any aspect of our services at any time without prior notice. Menu items, pricing, availability, and service areas are subject to change without notice and may vary by location, time, and operational circumstances.

All food products and services offered by East Coast Wings are subject to availability. We do not guarantee that any particular menu item, ingredient, or service will be available at any given time. Certain items may be seasonal or available in limited quantities.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.
• Maintain the confidentiality of your account credentials, including your username and password, and notify us immediately of any unauthorized use of your account.
• Use our Website and services only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations.
• Comply with all posted policies, guidelines, and notices on our Website.
• Ensure that any delivery address provided is accurate and accessible, and that someone of legal age is present to receive any age-restricted items where applicable.
• Treat our staff, delivery personnel, and other customers with respect and courtesy.
• Pay for all orders placed through our Website or in-person in accordance with the payment terms set forth herein.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with your use of our Website or services:

• Using our Website for any unlawful purpose or in violation of any local, state, federal, or international laws or regulations.
• Attempting to gain unauthorized access to our systems, servers, databases, or any accounts other than your own.
• Transmitting any viruses, malware, spyware, ransomware, or other malicious or harmful code through our Website.
• Engaging in any form of scraping, data mining, harvesting, or automated data collection from our Website without our express written consent.
• Submitting false, fraudulent, or misleading information in connection with any order, account registration, promotion, or review.
• Placing fraudulent orders or chargebacks without a legitimate basis, or engaging in any form of payment fraud.
• Harassing, threatening, abusing, or otherwise engaging in harmful conduct toward our employees, staff, delivery personnel, or other customers.
• Posting or transmitting any content that is defamatory, obscene, offensive, discriminatory, or otherwise objectionable.
• Reproducing, distributing, modifying, or creating derivative works based on our intellectual property without prior written authorization.
• Using our brand name, logo, trademarks, or other proprietary materials for any commercial purpose without our express written consent.
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our Website or any related software.
• Circumventing or interfering with any security features or access controls implemented on our Website.
• Impersonating any person or entity, including our employees or representatives, in connection with your use of our services.
• Using our services to facilitate any illegal activity, including but not limited to drug trafficking, money laundering, or any other criminal enterprise.

We reserve the right to investigate and take appropriate legal action against any person who, in our sole discretion, violates any of the provisions of this section, including without limitation, reporting such conduct to law enforcement authorities.

4. Intellectual Property Rights

All content published and made available on our Website is the exclusive property of East Coast Wings or its licensors and is protected by applicable United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), trademark law under the Lanham Act (15 U.S.C. § 1051 et seq.), and trade secret law.

The following elements of our Website and brand are protected intellectual property:

• Our business name, brand identity, and all associated trademarks, service marks, and trade dress.
• Our logo, graphics, images, icons, and visual design elements.
• Menu content, recipes, food descriptions, and nutritional information.
• Website code, software, architecture, and underlying technology.
• Written content, blog posts, promotional materials, and marketing copy.
• Photographs, videos, and multimedia content.
• Domain name cafe-eastcoast.click and all associated digital assets.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Website solely for personal, non-commercial purposes related to your use of our food services. This license does not include the right to:

• Reproduce, duplicate, copy, sell, or exploit any portion of our Website or its content for commercial purposes.
• Modify or create derivative works from our content.
• Use any data mining, robots, or similar data gathering or extraction tools on our Website.
• Frame or mirror our Website on any other server or wireless or internet-based device.

Any unauthorized use of our intellectual property may constitute a violation of federal and state laws and may result in civil and criminal penalties. We actively enforce our intellectual property rights to the fullest extent permitted by law.

If you believe that your intellectual property rights have been infringed upon by content on our Website, please contact us immediately at [email protected] with a detailed description of the alleged infringement.

5. Payment Terms

5.1 Pricing and Fees

All prices listed on our Website or menu are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Prices are subject to change at any time without prior notice. The price charged for any order will be the price displayed at the time the order is confirmed.

Additional fees may apply depending on the nature of your order, including but not limited to:

• Delivery Fees: Variable fees based on delivery distance and applicable service charges.
• Service Fees: Platform or processing fees that may be assessed on online orders.
• Gratuity: Voluntary gratuity for delivery personnel and service staff.
• Catering Deposits: Required deposits for large catering orders, which may be non-refundable under certain circumstances.

5.2 Payment Methods

We accept various forms of payment, including major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and such other payment methods as may be offered on our Website from time to time. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete.

5.3 Order Confirmation and Cancellation

An order is confirmed upon our acceptance and processing of your payment. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity. If an order is cancelled after payment has been processed, a full refund will be issued to the original payment method.

5.4 Refund Policy

Refunds are handled on a case-by-case basis. If you are dissatisfied with your order due to an error on our part, incorrect items, or quality concerns, please contact us within twenty-four (24) hours of receiving your order. We may, at our sole discretion, offer a replacement, credit, or refund. We are not obligated to provide refunds for orders where the customer has changed their mind after the food has been prepared.

6. Disclaimer of Warranties

YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE, SERVICES, PRODUCTS, AND ALL CONTENT THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

East Coast Wings expressly disclaims all warranties, including but not limited to:

• Implied Warranties of Merchantability: We do not warrant that our products or services will meet your expectations or requirements.
• Implied Warranties of Fitness for a Particular Purpose: We do not warrant that our services are suitable for any specific purpose you may have in mind.
• Warranties of Non-Infringement: We do not warrant that our Website or its content does not infringe upon the rights of third parties.
• Warranties Regarding Website Availability: We do not warrant that our Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
• Warranties Regarding Accuracy: We do not warrant that all information published on our Website, including menu descriptions, nutritional information, and pricing, is complete, accurate, or current at all times.

Allergen Disclaimer: Our food products are prepared in facilities that may handle common allergens including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish. While we take reasonable precautions, we cannot guarantee that any menu item is entirely free from allergens. Customers with food allergies or dietary restrictions are strongly advised to consult with our staff before placing an order. East Coast Wings shall not be liable for any allergic reactions or adverse health effects resulting from the consumption of our food products.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EAST COAST WINGS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or anticipated savings;
• Loss of business, goodwill, or reputation;
• Loss of data or information;
• Personal injury or property damage;
• Cost of substitute goods or services;
• Any other intangible losses;

WHETHER ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE, SERVICES, OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO EAST COAST WINGS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless East Coast Wings, its owners, officers, directors, managers, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service or any applicable law or regulation;
• Your use or misuse of our Website or services;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any content you submit, post, or transmit through our Website;
• Your negligence, intentional misconduct, or fraudulent activity;
• Any dispute between you and any third party, including delivery service providers or other customers;
• Your breach of any representations or warranties made under these Terms.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. You shall not settle any such claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which East Coast Wings operates, without regard to its conflict of law provisions.

The Federal Arbitration Act, applicable federal law, and the laws of the applicable state shall govern these Terms and any disputes arising hereunder. Our services and operations are subject to applicable federal regulations enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 45), as well as applicable state consumer protection statutes.

For any disputes not subject to arbitration as provided below, you hereby submit to the personal jurisdiction of the state and federal courts located in the United States for the purpose of litigating all such claims or disputes. You waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum.

Nothing in this section shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to prevent irreparable harm, including but not limited to unauthorized use of our intellectual property.

10. Dispute Resolution and Arbitration

10.1 Informal Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our services informally. To initiate informal resolution, the complaining party must send written notice to the other party describing the nature of the dispute and the relief sought. The parties shall then attempt to negotiate in good faith for a period of thirty (30) days from the date of such notice before pursuing formal dispute resolution.

10.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect, rather than in a court of law.

The arbitrator shall have the authority to grant any remedy or relief that would be available in a court of law. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

10.3 Class Action Waiver

YOU AND EAST COAST WINGS EACH AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR IN COURT, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than through arbitration, both you and East Coast Wings waive any right to a jury trial. This class action waiver does not apply to any claims brought under the California Private Attorneys General Act (PAGA) or any similar state statute, to the extent such statutes prohibit waiver of those rights.

10.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Small claims court actions within the applicable jurisdictional limits are also excluded from mandatory arbitration.

11. Third-Party Services and Links

Our Website may contain links to third-party websites, services, or platforms, including but not limited to online ordering platforms, delivery services, payment processors, and social media platforms. These third-party services are governed by their own terms of service and privacy policies, which we encourage you to review carefully.

East Coast Wings does not endorse, control, or assume responsibility for the content, policies, or practices of any third-party websites or services. We shall not be liable for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any third-party content, goods, or services accessed through links on our Website.

When you use third-party delivery platforms or ordering services in connection with East Coast Wings, your use of those platforms is subject to their respective terms and conditions. Disputes regarding delivery, platform functionality, or third-party billing should be directed to the applicable third-party service provider.

12. Privacy and Data Protection

Your privacy is important to us. The collection, use, and disclosure of your personal information in connection with our Website and services is governed by our Privacy Policy, which is incorporated into and made a part of these Terms by reference. Please review our Privacy Policy carefully to understand our practices.

By using our Website and services, you consent to the collection and use of your personal information as described in our Privacy Policy. We comply with applicable federal and state privacy laws, including the provisions of the FTC Act governing unfair or deceptive practices related to consumer data.

13. Term and Termination

13.1 Term

These Terms of Service shall remain in full force and effect for as long as you access or use our Website or services, or maintain an account with us, whichever is longer.

13.2 Termination by You

You may terminate your relationship with East Coast Wings at any time by discontinuing use of our Website and services and, if applicable, deleting your account. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for orders placed.

13.3 Termination by Us

We reserve the right to suspend or terminate your access to our Website and services, with or without notice, at any time and for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Conduct that is harmful to our business, employees, other customers, or third parties;
• Our decision to discontinue offering particular services;
• Technical, security, or operational reasons.

13.4 Effect of Termination

Upon termination of your access to our services, all rights and licenses granted to you under these Terms shall immediately cease. Provisions of these Terms that by their nature should survive termination shall continue in full force and effect, including but not limited to intellectual property provisions, disclaimers, limitation of liability, indemnification, and dispute resolution.

14. Changes to Terms of Service

East Coast Wings reserves the right to modify, amend, or update these Terms of Service at any time and at our sole discretion. When we make changes to these Terms, we will update the "Last Updated" date at the top of this page. For material changes, we may also provide additional notice through our Website, via email to registered account holders, or through other means we deem appropriate.

Your continued use of our Website or services following the posting of updated Terms constitutes your acceptance of and agreement to the modified Terms. If you do not agree with any changes to these Terms, you must immediately cease using our Website and services.

We encourage you to review these Terms periodically to stay informed about any changes. It is your responsibility to check these Terms regularly. We shall not be liable if you fail to review updated Terms.

15. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The parties agree that a court or arbitrator shall have the authority to reform any provision of these Terms to the extent necessary to render it enforceable, consistent with the original intent of the parties as reflected in the provision.

16. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies, guidelines, or agreements incorporated herein by reference, constitute the entire agreement between you and East Coast Wings with respect to your use of our Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach. No waiver shall be effective unless made in writing and signed by an authorized representative of East Coast Wings.

17. Force Majeure

East Coast Wings shall not be liable for any delay, failure, or interruption of services resulting, directly or indirectly, from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, government orders or regulations, labor disputes or strikes, supply chain disruptions, utility failures, internet or telecommunications outages, fire, flood, or other extraordinary circumstances beyond our reasonable control ("Force Majeure Events").

In the event of a Force Majeure Event, we will make reasonable efforts to resume normal operations as quickly as possible and will notify customers of significant service disruptions through available communication channels.

18. Electronic Communications

By using our Website and services, you consent to receiving electronic communications from us, including but not limited to order confirmations, receipts, promotional offers, and notices regarding changes to our terms or policies. You agree that any notices, disclosures, or other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional electronic communications from us at any time by following the unsubscribe instructions in any such communication or by contacting us directly. However, you may not opt out of receiving transactional communications related to your orders or account.

19. Accessibility

East Coast Wings is committed to making our Website accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable accessibility standards. If you encounter any accessibility barriers on our Website or require assistance accessing our services, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

20. Contact Information

If you have any questions, concerns, complaints, or feedback regarding these Terms of Service, our services, or your experience with East Coast Wings, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries in a prompt and professional manner.

For legal notices required under these Terms of Service, please send written correspondence via email to [email protected] with the subject line "Legal Notice — Terms of Service." We will acknowledge receipt of formal legal notices within a reasonable timeframe.